Business Communication Solutions
From basic business lines to full unified communications, we have the right solution for your team size, budget, and workflow requirements.
Business Phone Systems
Professional-grade phone service with the features your team needs to stay connected, organized, and responsive to customers.
Best for
Small to mid-size businesses (5-100 employees) who need reliable phone service with professional features but don't require video conferencing or team chat.
What you get
- Unlimited domestic calling
- Auto-attendant with custom greetings
- Voicemail-to-email with transcription
- Call recording (optional)
- Mobile app for iOS and Android
- Call forwarding and find-me/follow-me
- Detailed call analytics and reporting
Popular Add-ons
- Call recording with 90-day storage (+$5/user)
- Toll-free numbers (+$10/number)
- Conference bridge lines (+$15/line)
- Fax to email (+$5/number)
Typical pricing
$19-29/user/month
Volume discounts available for 20+ users
Implementation
Setup: 3-5 business days
Training: 1-hour onboarding session included
Support: Phone/email during business hours
Unified Communications (UCaaS)
Voice, video, messaging, and collaboration in one platform. Empower your team to work from anywhere with enterprise-grade tools.
Best for
Businesses with remote or hybrid teams, multiple locations, or heavy collaboration needs. Ideal when you want to consolidate tools and reduce software sprawl.
What you get
- Everything in Business Phone, plus:
- HD video conferencing (up to 200 participants)
- Team messaging and file sharing
- Screen sharing and whiteboard
- Microsoft Teams / Google Workspace integration
- Presence and availability status
- Desktop and mobile apps
Popular Add-ons
- Webinar hosting for 500+ attendees (+$40/mo)
- Advanced analytics dashboard (+$10/user)
- Cloud storage upgrade to 100GB (+$5/user)
- Custom SSO integration (+$200/mo)
Typical pricing
$35-49/user/month
Includes unlimited calling, video, messaging
Implementation
Setup: 5-7 business days
Training: 2-hour onboarding + admin training
Support: Priority phone/email support
SIP Trunking
Keep your existing phone system and cut your calling costs by 40-60%. We connect your PBX to our reliable network with no hardware changes.
Best for
Organizations with existing on-premise PBX systems (Cisco, Avaya, Asterisk, FreePBX) who want to reduce costs without replacing hardware.
What you get
- Unlimited or metered calling plans
- Port your existing phone numbers
- Scalable channels (add capacity on demand)
- Failover to backup routes
- E911 compliance
- Detailed CDRs and usage reporting
Popular Add-ons
- Additional DIDs ($2/number/mo)
- International calling bundles (varies by region)
- Dedicated support engineer (+$100/mo)
- SLA upgrade to 99.999% (+$50/mo)
Typical pricing
$15-25/channel/month
Metered and unlimited options available
Implementation
Setup: 1-3 business days
Training: PBX configuration guidance
Support: 24/7 NOC monitoring
Contact Center Solutions
Scale your customer service operations with intelligent routing, real-time monitoring, and powerful analytics. Built for teams handling high call volumes.
Best for
Sales teams, customer support departments, and service organizations that need queue management, call recording, and supervisor tools.
What you get
- Skills-based call routing
- Queue management with callbacks
- Real-time dashboards and wallboards
- Call recording with quality monitoring
- CRM integration (Salesforce, HubSpot, etc.)
- Historical reporting and analytics
- Supervisor barge/whisper/listen
Popular Add-ons
- Workforce management module (+$25/agent)
- AI-powered sentiment analysis (+$15/agent)
- Omnichannel (SMS, chat, email) (+$20/agent)
- Custom API integrations (project-based)
Typical pricing
$59-99/agent/month
Custom pricing for 50+ agents
Implementation
Setup: 2-4 weeks (includes discovery)
Training: Agent + supervisor sessions
Support: Dedicated account manager
Compare Solutions
Choose the right solution based on your team size, feature needs, and budget.
| Business Phone | UCaaS | SIP Trunking | Contact Center | |
|---|---|---|---|---|
| Best For | 5-100 users | Remote/hybrid teams | Existing PBX | Sales/support teams |
| Voice Calling | ✓ | ✓ | ✓ | ✓ |
| Video Conferencing | — | ✓ | — | Optional |
| Team Messaging | — | ✓ | — | Optional |
| Call Queues | Basic | Basic | PBX-dependent | Advanced |
| CRM Integration | — | Basic | — | Full |
| Reporting | Standard | Standard | CDRs | Advanced analytics |
| Starting Price | $19/user/mo | $35/user/mo | $15/channel/mo | $59/agent/mo |
Not Sure Which Solution Is Right?
Talk to our team. We'll assess your needs and recommend the best fit for your budget and workflow.